About Our Ads


Navient participates in advertising online (e.g., pages on our web sites, mobile device-enabled web sites and downloaded mobile applications (collectively referred to as “Sites”)) and offline (e.g., through our call centers and direct marketing). In order to make the advertising informative and useful, some of these ads may be targeted or tailored to your interests. Set forth below is additional information about our online advertisement activities, including targeted online ads (sometimes referred to as online behavioral advertising).

Advertising on Our Sites

In connection with serving you online advertisements pertaining to our joint marketing partners' products and services that may be of interest to you while you are on our Sites, we may share, to the extent permitted by applicable law, your information with such joint marketing partners and/or their service providers. Our joint marketing partners may also use data, if any, that they have about you and/or your use of their Sites and third party Sites to determine which products and services may be of interest to you while you are on our Sites. If you prefer that we not share your information with our joint marketing partners and their service providers for the purpose of receiving these targeted online advertisements as you visit or use our Sites, you may opt-out by clicking on this opt-out link. Please allow up to 10 days for the opt-out to take effect. In order for the opt-out to work, your browser must be set to accept cookies. Furthermore, if you use a different device, sign into your device using a different screen/user name, change browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you exercise this opt-out, (i) your information may still be shared, to the extent permitted by applicable law, with such third parties for purposes unrelated to receiving targeted online advertisements on our Sites, and (ii) you may still see advertisements while you’re visiting or using our Sites. However, the online advertisements you see on our Sites may be less relevant to you and your interests.

If you click on an advertisement displayed on our Sites, you link to the third party's Site that provides the advertised product or service. These ads may contain cookies and other technologies that allow tracking of your response to these ads. We and our contracted third parties may track and report performance of the advertising and marketing campaigns on our Sites by using cookies and use related technology, such as tracking pixels. These tracking pixels (also known as action tags, Web beacons, or transparent GIF files) and other similar tracking technologies may be used to collect and store information about user visits, such as the user's anonymous cookie ID, page visits and duration, and the specific ad or link that the user clicked on to visit the third party's Site. No personally identifiable information is stored on these cookies or tracking pixels.

The effective date of this About Our Ads page is December 22, 2014. We reserve the right to change our About Our Ads page. Any changes to our About Our Ads page will be reflected in the updated version displayed at our corresponding Site.